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Rates are fixed. Any changes to the service must be agreed and paid directly with the company in charge.
No, we only accept credit card and PayPal payments.
No, it is the company in charge that issues a regular receipt or, if required, an invoice.
For classic there is a free refund in case of cancellation net of PayPal commissions up to 48 hours before booking. Up to 24 hours before, you can reschedule the service directly with the company in charge within 6 months of the original booking.
For the Green mode there is no refund in case of cancellation.
The person in charge of the LimoGreenService, wherever it is possible, waits inside the accommodation with a sign showing the Logo LimoGreenService.
No, if the delay has been reported by the monitoring services or by the passengers themselves. We suggest to always advise your driver for delays of more than 15 minutes.